The SAP CCoE Experiment
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Members of the SAP community from the R/2 and R/3 era have fond memories of the CCC. The Customer Competence Center provided first-level support to existing SAP customers through their own IT departments. Because SAP obviously considers everything that comes from a successful on-premise era to be „the devil's work,“ the CCC became the CCoE, or Customer Center of Expertise. An experiment!